Last updated: 07 April 2025
This Privacy Policy explains how we, Christian Ramsey Carpet Cleaning ("we", "our", or "us"), collect, use, and protect your personal data when you use our website https://christianramsey-carpetcleaning.co.uk.
1. Who we are
Christian Ramsey Carpet Cleaning is a carpet and upholstery cleaning service based in [Your Location], UK. We are the data controller responsible for your personal information.
2. What personal data we collect
We may collect and process the following data:
- Your name, email address, and phone number (via contact forms)
- Your IP address and browsing behavior (via analytics tools)
- Any information you voluntarily send via email or contact forms
3. How we use your data
We use your personal data for the following purposes:
- To respond to your enquiries or provide quotes
- To manage bookings and communicate with customers
- To improve our website (e.g. through anonymous analytics data)
- To comply with legal obligations
4. Lawful basis for processing
Under the UK GDPR, we rely on the following lawful bases:
- Consent – for contact form submissions and marketing communications
- Legitimate interest – to run and improve our business
- Legal obligation – if required to comply with applicable laws
5. How we share your data
We do not sell or rent your personal data. We may share it with:
- Trusted third-party service providers (e.g. website hosting, analytics)
- Legal authorities if required by law
Any third-party services we use will only process your data in line with this policy and applicable laws.
6. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, tax, or reporting requirements.
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time (if applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
We use cookies on our website. Please refer to our Cookie Policy for details.
9. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact us
If you have any questions about this privacy policy or your personal data, please contact:
Christian Ramsey Carpet Cleaning
📍 7a Devon Place, Edinburgh EH12 5HJ
📧 info@christianramsey-carpetcleaning.co.uk
📞 07857 296 666