Here are answers to some of the questions we regularly get asked ...
We offer professional cleaning for both domestic and commercial carpets and upholstery. Our services include hot water extraction, low-moisture cleaning, and dry compound cleaning. We also provide rug cleaning, mattress cleaning, hard floor cleaning, stain protection treatments, and end-of-tenancy cleaning.
We assess every carpet, rug, or piece of upholstery individually to determine the best cleaning method. This ensures optimal results and protects your items—no “one-size-fits-all” approach here.
Absolutely. We regularly provide cleaning for offices, shops, and other commercial or industrial environments. We’re flexible with appointment times to minimise disruption to your business.
Yes. We only use non-toxic, eco-friendly cleaning products that are safe for both children and pets, without compromising on performance.
We recommend a professional clean at least once every 12 -18 months. Regular maintenance helps keep your carpets and soft furnishings looking great while extending their lifespan.
On average, drying takes between 6–8 hours, though this can vary based on carpet type, soiling, and room conditions. We recommend keeping windows open and heating on to speed up the process. We’ll also provide overshoe covers so you can safely walk on damp carpets if needed.
We ask that you move as much furniture as possible before we arrive. If that's not practical, placing smaller items on beds or sofas is helpful. Any furniture returned to damp carpet should be placed on protective pads or foil to prevent damage.
We include stain treatment as standard with every clean and aim to remove as many marks as possible. However, we can’t guarantee complete removal of all stains—especially older or permanent ones. Let us know about any specific concerns beforehand.
Yes, we hold full public liability and treatment risk insurance. You can have peace of mind knowing you're fully covered when we’re working in your home or business.
To book, simply call us on 07857 296 666 or email info@christianramsey-carpetcleaning.co.uk. We’ll discuss your needs, provide a quote, and schedule a time that works for you.
We accept payment via cash, debit card, credit card, and bank transfer. Payment is due once the job is complete.